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Terms & Conditions

GUARANTEE
We strive to exceed expectation so if there is an issue with your order, please contact us immediately and we'll work to remedy the situation fairly and promptly. We value service as well as the partnership with all of our clients and will work with you and your team to maintain your satisfaction with Rampart Safety Supplies.

PRICING
Due to market fluctuations and our intention to provide you with the most aggressive pricing, all prices are subject to change without notice. Prices will be confirmed at the time of order.

MINIMUM ORDER
There is no minimum order requirement for standard items. Specialty items may require a minimum quantity and you will be notified of such when order is confirmed.

SALES TAX
We are required by law to add applicable sales tax to all orders shipped in Wisconsin. If you are tax exempt, please submit your tax exemption certificate.

TERMS
Net 30 days to accounts with established credit. Please contact customer service to establish a credit application. We accept checks, Visa, MasterCard, and American Express credit cards. To keep our product and discounted pricing as aggressive as possible we may need to apply a standard 3% merchant fee assessed to us in the transaction.

SHIPPING
To ensure the best possible rates, shipping will be calculated after your order is placed. Items temporarily backordered are shipped immediately upon arrival in our warehouse. In stock orders placed before 2:00 pm CST will ship same day via UPS. Please allow one business day for LTL shipments. Please allow 7-10 days for non-stock items.

TRACKING/DELIVERY
Tracking information will be provided on the customer invoice. Please contact our customer service department if you need immediate tracking information. Delivery discrepancies must be reported via email to [email protected] within 48 hours of product delivery so that we can remedy the situation immediately.

RETURNS
Items must be returned within 30 days of receipt. Please call or email our customer service department for a Return Authorization Number and shipping instructions prior to return. Special order items and custom imprinted products are non returnable unless there is a defect in quality or workmanship. All orders may be subject to a 20% restocking fee except if a product has been damaged in shipping or has a defect that renders it unsaleable. Shipping charges for any returned items will be prepaid unless otherwise arranged in advance. No COD's accepted. All merchandise must be carefully packed and will be subject to charge if not in saleable condition.

LIMITED WARRANTY
The majority of products found in this catalog have been manufactured by other parties. These products may be warranted by their respective manufacturer against defects in workmanship and materials that arise during normal use. There may be a limited term to any of these manufacturers' warranties, and these warranties may be invalidated by any misuse of the products. The manufacturers have provided all statistical information found in this catalog. These statistics are reproduced solely for the buyer's information and convenience. This catalog does not represent these statistics as being accurate. Determining the adequacy of any product for any intended purpose is the sole responsibility of the buyer. In making that determination, the buyer has not relied upon any warranty or representation made by our company. We do not recognize the authority of any agent, employee or representative of our company to bind us to any representation, affirmation of fact or warranty, expressed or implied. No warranty shall be created by any statement made in this catalog for the advertisement or promotion of any product.

CATALOG/WEBSITE INFORMATION
Information about products on the Rampart catalog is provided by the manufacturers and/or suppliers. Product depictions on the websites are for illustrative purposes only. Rampart reserves the right to revise publishing errors on its website. Despite our efforts, occasional pricing errors may occur and Rampart reserves the right to correct or change pricing errors without notice. Rampart further reserves the right to cancel any and all orders resulting from such pricing errors, even if customer has received an order confirmation from Rampart.

Rampart Customer Service Department
Hours: M-F 9am-4pm CST
Call: 262-202-8292 x907
Email: [email protected]